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Adding Delivery Methods and Routes

When you're starting out you may have just one driver that may even be yourself, but as you grow you decide you...

Bag Labels and Bag Tracking

The Bag System is an amazing tool that facilitates packaging, delivery organization, notifications for your customers, as well as tracking which customers...

Blog

Blogging can be a useful tool for improving a website's search engine optimization (SEO). SEO is the process of optimizing a website...

Business Intelligence and Sales Reports

How much revenue did I generate? What do I owe the IRS? Which meals are my customers in-love with and what do...

Business: ordering settings

Need to manage the core information for your business's operations?  Go to Admin Dashboard > Business Settings > Configurations  > Business. Business:...

Business: visibility and security

Need to manage the visibility of your business information?  Go to Admin Dashboard > Business Settings > Configurations  > Business. Business: Dashboard...

Can I create a recurring coupon for subscriptions or change the renewing price of a subscription for an individual customer

The million dollar question - can I create a coupon that recurs every renewal. The simple answer is no. However, that doesn't...

Can I have another language on my website?

With Sprwt you can have multiple languages on your website with our Google Translate integration. Simply activate the Google Language Integration and...

Cancel a Subscription

A customer calls you and tells you they're moving, need something else, whatever the case they have cancelled. So how do you...

Charging Bag Fees & Refunds

Need to manage which bags customers are getting and how much they're being charged for them? This bag fee will be charged...

Coupon Availability

Go to Business Settings > Coupons. Click Add new or click on the Id# of a coupon you want to edit. Identify...

Create a portion size for Catering and Proposal Meal Recipes

With Sprwt you can create a portion size for your catering and proposal meal recipes. Let's take an example where you have...

Create a recurring proposal

Do you have recurring catering customers? Perhaps an office order every day or week? Maybe you work with a non-profit that hosts...

Create portion sizes for meal recipes

Running a kitchen comes with a lot of customizations; some customers want chicken and some steak and some customers want small portions...

Create Proposal Templates

With Sprwt Catering's Proposal system you are able to create Proposal Templates so you can easily create common event orders in minutes...

Custom Meal Builder items

Want to give customers complete control over their meals? With the $75/mo Custom Meal Builder ordering system, customers can customize which food,...

Customer Dashboard - Manage Subscriptions

When a customer goes to the profile they can click My Subscription and view their current subscription or be redirected to purchase...

Customer Profile Management

With Sprwt's CRM system you have complete control over your customers' profiles.  To access a user profile go to Admin > Users...

Delivery and Pickup Reports

A bunch of orders came in, I just made a mess in the kitchen, put everything away but now what? With the...

Delivery Range by States, Routes, & Zip Codes

So you've decided to run a meal prep delivery business. Odds are you're trying to deliver meals, it's in the name of...

Differentiating Pickup and Delivery Bags

The Bag System a feature in the Base Plan is an amazing tool that facilitates packaging, delivery organization, notifications for your customers,...

Differentiating the Cooking Reports

With Sprwt, all of our reports are done in real-time. This means the moment a customer checks out, your reports are updated...

Display and Cross-Sell Extras

You control if and how to cross-sell during checkout. Simply go to Admin Dashboard > Business Settings > Configuration > Order: Extras....

Exporting data from Square and Shopify

Export Customer Data from Square and Shopify Square Navigate to your Customer Directory - https://squareup.com/dashboard/customers/directory Click the Export Customers button on the...

Extras Reports

The report for your 3rd-party items is found by going to Admin Dashboard > Fulfillment Reports > Extras Report. There, you'll see...

FedEx System Setup

The Fedex System is included in the Orchard Plan or could be purchased for an additional $150/mos. To get started you will...

Fulfillments with Sprwt

Once orders are placed, Sprwt will automatically generate multiple fulfillment reports to help you package your meals after they've been cooked, identify...

How can I add Modifiers and Substitutions to my Meal Recipes?

With Sprwt, you as an admin have the ability to allow your customers the ability to swap sub-recipes or ingredients out with...

How can I create a venue for my catering events?

Do you own a catering business that has a venue location or multiple venue locations? If the answer is yes, you also...

How can I track conversion metrics on Sprwt for my Facebook, Instagram or Google Ads

Are you interested in running Facebook & Instagram Ads or Google Ads? Curious on how you can track conversions, purchase values, new...

How can I track sales commission for proposals?

Are you running affiliate campaigns, have a team of sales people, or just want to reward that one person who gives you...

How can I upload contracts, mood boards, images, and other documents to a proposal?

With Sprwt's proposals you can easily upload contracts, mood boards, images, and other documents to a proposal and your customers can view...

How can I use Sprwt for Email Marketing

Sprwt is partnered with Mailerlite as our exclusive email marketing provider. We directly integrate their system so you can quickly and efficiently...

How do I cancel my subscription

Need to shut down your Sprwt system for whatever reason. No worries, although we're sorry to see you go we want to...

How do I change my delivery dates?

In Sprwt you can own multiple kitchen locations, and each location can have different delivery dates and cook dates (for retail operations)....

How do I Create a Hub

To use the Root Planner you need to create a hub that acts as your shipping station. You can have as many...

How do I create a supplier

With Sprwt you can track suppliers for purchasing your ingredients to make your shopping lists more precise and organized. To get started...

How do I create a vendor

With Sprwt you can track vendors if you are running a ghost kitchen retail operation. This way you can sell food from...

How do I edit my Cancel/Pause Funnel Options

With Sprwt you can ask customers to answer why they are canceling or pausing a subscription and learn from the feedback. To...

How do I edit the links in my Header Nav Bar and Footer

With Sprwt you can control the links in your navigation bar and footer. To get started go to your admin dashboard >...

How do I offer Real Time Ordering?

Sprwt has recently built out a new feature called Real Time Ordering. This feature will allow you to have access to our...

How do I pause a subscription

With Sprwt, you can set a subscription renewal to pause. What this means is all future billing renewals will stop until you...

How do the auto-select feature work?

Within Sprwt you can configure your meal packs and subscriptions to auto-select meals when customers select a package or plan. This can...

How to add funds to a customers digital balance

With Sprwt, you can add funds to a customers digital balance. We recommend doing this in exchange of refunding funds back to...

How to Add Root Planner API Key to Sprwt

Utilizing Root Planner and Sprwt Meal Prep Software. Awesome! We built this platform as the perfect solution to solve both business needs....

How to Change Cutoff Timer

The most important part of running a kitchen is making sure you got all the ingredients you need to cook. Nobody wants...

How to charge a customer a custom amount with the checkout as

In Sprwt you can use the checkout as feature to place orders for customers from your meal prep menu, catering menu, by...

How to clone a menu

In Sprwt you can create recurring menus, menus that automatically rotate after a cutoff timer expires, and even categorize meals to create...

How to connect Mailerlite Classic to Sprwt and add Popup Form Keys

Sprwt has partnered with MailerLite to provide you the ability to create simple email marketing campaigns. Please note, this integration is not...

How to connect Stripe Account

After you've created your Stripe Account you will be able to link it to your Sprwt website. Please Note: Once you connect...

How to Create a Coupon

In Sprwt you can create different types of coupons to give discounts and promotions to your customers. To start go to Admin...

How to Create a Customer Profile

Welcome to Sprwt. You're #1 solution to run your meal prep business. The most important part of this site is to create...

How to create a delivery status and edit notifications

With Root Planner you can create multiple delivery statuses that also automatically send out an SMS and/or Email notification to your customers....

How to Create a Driver

In Root Planner you will have the ability to customize your driver information such as the salary information, zone restrictions, shifts, and...

How to create a list or group for Email marketing

With Sprwt you can create custom lists and groups for your email marketing campaigns. To get started you need to setup your...

How to Create a Meal Recipe

You run a restaurant so the most important feature you need is to build out recipes in an efficient and simple way....

How to create a menu and clone a menu for Ordering Catering Online

Creating a menu for catering online is simple with Sprwt, and if you have our meal prep software its practically identical. To...

How to create a new page

Looking to create a new landing page or informational page to your site. With Sprwt CMS you can create as many pages...

How to create a refund reason

With Sprwt you can refund meals to a digital wallet. As great as a feature that may be, its also important to...

How to create a schedule break

With Sprwt's HR Scheduling tools you can create breaks that are paid or unpaid and can be tracked with your system. Note:...

How to create a Shift

In Root Planner you can create different shifts for different drivers. To start go to Settings > Shifts > Add Shift and...

How to create a Sub-Recipe

The Sprwt Ingredient System gives you the power to create detailed sub-recipes and reports so you know exactly what to purchase, cook,...

How to create a vehicle

In Sprwt you can create multiple vehicles to track your driver vehicle usage and tax benefits. To get started go to Vehicles...

How to create an employee department

With Sprwt HR tools you can create departments that your employees work in. This is needed to create shifts, roles, and employee...

How to create an employee role

With Sprwt HR tools you can create roles that your employees work and the department they are in. This is needed to...

How to create an employee schedule and set shifts

With Sprwt HR Tools you can create schedules and shifts for your employees. To get started go to Admin Dashboard > HR...

How to create an employee staff member

With Sprwt HR tools you can create employees to put on schedule, manage payroll, time sheets, and more. Before you create an...

How to Create an Ingredient

The Sprwt Ingredient System gives you the power to create detailed sub-recipes and reports so you know exactly what to purchase, cook,...

How to create and edit a FAQ

In Sprwt we want to give you as much control as possible, and part of that is creating the pages you need...

How to create and edit a POS Device and POS Ordering Modules

With Sprwt POS you can customize what ordering options are available on the POS device in your retail store. To get started...

How to Create By The Pound items

Want to offer certain items in bulk quantities to customers? With the $75/mo By The Pound ordering system, customers can select an...

How to create labor and equipment for Catering Online Ordering

Do you want to provide the ability for your customers to purchase equipment or hire your staff for a catered event when...

How to create labor and equipment for proposals

Do you provide sit-down catering services to your clients and are looking for a way to charge for these services on your...

How to create/edit a state

With Sprwt you can deliver to multiple states, whether you want to do via local delivery or offer shipping to an entire...

How to create/edit a zip code

Want to deliver meals to your customer? Interested in charging different rates depending how far your customers are? With Sprwt, you have...

How to Delete a Page

Created a Sprwt CMS Page and no longer need it? To delete a page is a simple as a few clicks. To...

How to delete and restore a meal recipe

If you have a meal recipe that you no longer want to have active on your site, both from the customer dashboard...

How to disable customer meal selections and swap for subscriptions and meal packs

Do you have a set menu and don't want customers to have the option to make selections but still want to give...

How to Edit a Customer Profile

When a customer signs up on your website they have access to a profile. To access their profile, click the person icon...

How to edit Config & Zones

In Root Planner you can change your business settings and configurations and delivery zone settings. To start go to Settings > Config...

How to edit tax rate

Within Sprwt ecosystem you have the ability to change the tax rate that customers are charged during the checkout process. To get...

How to Edit the Visible Date Range

Need to change the date range visible to your customers? Go to Business Settings > Configuration > Business: Kitchen The first available...

How to Edit Your Site Branding Colors and Font

Need to manage the display of your various pages? The fields you are able to edit fall within our template theme, but...

How to Edit Your Site's Navigation URLs

In sprwt you can edit your sites navigation links located in the Header (top of site) and Footer (bottom of site). To...

How to edit your website pages with Sprwt CMS editor

Need to edit one of your pages but not sure where to get started? With the Sprwt CMS system you can create...

How to enable or disable recent purchase popup

Within Sprwt's Marketing Hub, which can be added with the Bloom Plan or Orchard Plan, you can show your customers a popup...

How to enable or turn off Sprwt Popup Forms

With Sprwt, you can enable popup forms if you are using the Email marketing and SMS marketing system to generate lead lists...

How to import shopping receipts and auto-calculate food costs

How to Import Supplier Receipts with AI Manually updating ingredient pricing from supplier invoices can be time-consuming. With the AI-powered Supplier Receipt...

How to integrate with Klaviyo

Sprwt partnered with Klaviyo so we can provide you with a more comprehensive email marketing solution. Klaviyo's email marketing platform allows you...

How to Link a Hub or Location to Sprwt

Utilizing Root Planner and Sprwt Meal Prep Software. Awesome! We built this platform as the perfect solution to solve both business needs....

How to lock a menu for subscription re-ordering

Sprwt makes meal planning seamless for both your kitchen and your customers. With the Menu Lock feature, subscription customers can effortlessly re-order...

How to manage your billing account with Sprwt and update credit card

You can manage your invoices and billing directly within the Sprwt platform. Just go to the admin dashboard and then click on...

How to order a Custom Meal

With Sprwt customers can have the option to customize their meals entirely from scratch. Customers can select their own protein, sides, veggies/carbs,...

How to Order A la Carte

We recommend that a customer should always create an account first, at which point they can go to their profile and edit...

How to Order a Meal Pack

We recommend that a customer should always create an account first, at which point they can go to their profile and edit...

How to order off the By the Pounds

With Sprwt customers can have the option to purchase meals in bulk by the pound. This is traditionally used to sell protein,...

How to place orders for your customers with the Checkout-As function

A checkout-as function is a feature that allows a business owner or employee to process a purchase as if they were the...

How to print a label for a specific meal recipe

With Sprwt you are able to print labels automatically for meals that are ordered. But what happens if you need extra labels...

How to Purchase a Gift Card

Purchasing a gift card is a massive opportunity to grow your sales with a new revenue stream. In Sprwt customers can purchase...

How to Re-order from a Previous Checkout

We're constantly looking for new ways to improve your ordering experience and we think this one may be the next big thing......

How to refund an order back to the customer credit card

With Stripe you are able to refund the amount a customer pays back to their bank. You can refund charges made to...

How to set a meal prep menu visible for customers to order

You'll need to set your **Menu **to specify which meals customers can select from for their orders. All the meals you've ever...

How to Set Up Email Marketing with Sprwt

How to Set Up Email Marketing with Sprwt Setting up Email Marketing allows you to send marketing emails from your Sprwt site...

How to setup an order minimum on your site

With Sprwt, you can create an order minimum for your entire cart or for individual ordering system such as; A la Carte...

How to Sort Modules on the Site and Dropdown

Want to organize the order of the ordering systems in the Navigation Menu dropdown or on the home page. Now you can...

How to Subscribe to a Weekly Meal Plan

We recommend that a customer should always create an account first, at which point they can go to their profile and edit...

How to upgrade a plan

So, you’ve tested our system and realize you need our more powerful platform. That’s amazing! We're so glad to hear that you’re...

How to use barcode system

Barcode System - How to Use Overview The Barcode System allows you to assign barcodes to your meals for use with barcode...

How to use the Affiliate System

We are excited to announce the launch of our new affiliate program feature on Sprwt.io! This feature will allow you to create...

How to use the Digital Wallet

Our Gift Card, Loyalty, Referral, Birthday, and Refund programs all reward customers in the form of store credit, or Digital Wallet balance...

How To Use The Meal Rating System?

The meals rating system allows your customers to rate their favorite meals and give you insight into which meals are resonating with...

How to view a Stripe Payment on Sprwt

With Sprwt you are able to view multiple details about every transaction and payout that occurs on your platform. To get started...

How to view payouts to your bank

For you to receive funds, Stripe (or your platform) makes payouts to your bank account. Payout availability can vary based on the...

How to view your Stripe Balance on Sprwt

Want to view your previous payouts from Sprwt to your Bank account. To get started please make sure you've connected your Stripe...

I need a dedicated agent for extra support!

Would you like additional support and a dedicated agent?  With Sprwt, as you grow, we understand you may need additional support. We're...

I want to grow my business, what can I do?

First off, it is amazing that you're looking to grow your business and we are so excited you're looking at us to...

I'm a meal prep service, how do I use Sprwt?

Meal prep services thrive on Sprwt as we built the first ever platform exclusively for the meal prep industry. Create product listings...

Im a caterer, how do I work with Sprwt?

Catering services thrive on Sprwt as we built the first ever platform exclusively for the catering industry that includes a website solution,...

Ingredient, Allergen, & Dislike Categories

For organization and classification purposes, when you create your Ingredients and Sub-Recipes, you will be able to tag with an Ingredient Category ...

Kitchen Locations & Delivery Dates

Do you feel like your business is ready to start expanding to multiple locations? Adding a new location can be an exciting...

Macros

The macro-nutritional system is applied to ingredients, sub-recipes, and meal recipes, and gives your customer data and information so they can accurately...

Marketing - gift cards & other promotions

Need to manage your marketing programs? These features allow customers to accrue digital currency to apply towards checkouts. Go to Admin Dashboard...

Meal Category

A meal category is divided into two segments a 'Type' and a 'Diet'. An example of a type of meal would be...

Meal Labels, Packing Slips, Bag Labels, and more labels!

As part of our fulfillment reports, Sprwt automatically generates a label when an order is placed on your site. Our system has...

Meal Pack

A Meal Pack is one of the  Ordering Systems available to any Sprwt client. This ordering system is a one-time multi-meal purchase...

Opening and Closing Dates on Dashboad

Aside from the information display, your dashboard also has some important functions for you to control your store open and closed delivery/pickup...

Order - ordering system settings

Need to manage settings of a particular ordering system? Go to Admin Dashboard > Business Settings > Configurations  > Order. Common to...

Packaging & Fulfillment with the Bag System

The Bag System a feature in the Base Plan is an amazing tool that facilitates packaging, delivery organization, notifications for your customers,...

Pickup Location

Do you feel like your business is ready to start expanding to multiple locations? Adding a new location can be an exciting...

Proposals and Invoices

If you run a catering operation, utilizing proposals is key to operating a successful operation. Create and send proposals, contracts, and invoices...

Referrals, Loyalty, Gift Cards, and Birthday Presents

With Sprwt, you have access to the Marketing Hub System when you purchase Bloom or Orchard Plan. The marketing hub has access...

Refunding a Customer (in-depth)

A customer doesn't want their meals this week, something was charged or refunded incorrectly, you made changes that create a price difference,...

Retail Locations and Grab & Go Locations

Do you feel like your business is ready to start expanding to multiple retail locations? Adding a new location can be an...

Schedule a Demo or Onboarding Session

Are you interested in the Sprwt software platform? Looking for a meal prep software solution? Well, you've come to the right place!...

Selling Extras and Addons

Selling merchandise, such as snacks, drinks, coaching courses, or merchandise has never been easier with Sprwt. With the extras ordering system you...

Setup Pay now and Pay Later for Proposals

With Sprwt's proposal system, you can setup payment terms to help close more deals and assist your customers with a payment plan....

Skip a Subscription Pickup/Delivery

You can only skip or cancel dates that are within the current billing period. In our system, when you skip a date...

SMS List & Contact Manual Upload

Our system automatically groups existing customers into useful sets, including checkout date, pickup/delivery date, subscription, or ordering module. If you have specialized...

SMS Marketing System Activation

Looking to improve your relationship with customers by giving them notifications, updates, and communicate via text messaging? With our built-in SMS system,...

SMS Messages & Calls

Looking to improve your relationship with customers by giving them notifications, updates, and communicate via text messaging? With our built-in SMS system,...

Sprwt Application Fee

Sprwt is a massive system and one of the features we've built is an integration with payment processors to manage all of...

Sprwt Dashboard: Meal Selection/Production

Welcome to Sprwt, you now have access to a dashboard that works with you to help you grow.  "But what do all...

Subscription Billing/Renewal

In this article, “Subscription” refers to the subscriptions created in Admin Dashboard > Kitchen Settings > Weekly Subscription. “subscription” refers to the...

The Checkout Process

Time to checkout so you can start easy, but where do we start? When going to the cart first step is to...

Understanding Meal Auto-Selection

When customers are on a subscription, they have the option to select their meals randomly or have the Sprwt system (your company)...

Understanding the Sprwt System

I'm on the site and trying to make changes, but I don't see the tab that I'm looking for, or the FAQ...

Units

In Kitchen Settings > Units, you can set the possible units you might use to measure your ingredients when building recipes. ${youtube}How...

User Role Controls

Want to give a driver, accountant, or a chef to the admin dashboard but restrict what they have access to? With Sprwt...

View & Manage Customer subscriptions

Who's on a Subscription and how many meals do they need today? Have no fear, we've got some answers for you.  To...

Weekly Subscription/Meal Plan

In the Sprwt System, one of our core features is the Subscription/Meal Plan e-commerce ordering systems. With this auto-renewing ordering system, customers...

Weekly Subscription/Meal Plan Group

Do you differentiate subscriptions price-wise based on diet categories? If not, then you don’t need to worry about these, and you can...

What are diet preferences?

Users can edit their profile and manage their dietary preferences in order to improve their ordering process. These diet preferences are set...

What are the advanced analytics?

Running some ad campaigns and want to track different conversions? This analytics add-on generates data-layer information so your ad campaigns can understand...

What do I do if my server usage is hitting capacity?

Since January 2024, we've launched a new feature where you can view your server data and usage pertaining to RAM, Disk Usage,...

What do the Icons do in the Nav Bar

Navigating a Sprwt website can be a bit daunting. There are gizmos aplenty, whozits and whatzits galore, and we have some thingamabobs...

What is Root Deliveries?

Sprwt is thrilled to announce Root Deliveries, a streamlined solution to automate your delivery process, freeing you to focus on what you...

What is Sprwt Accounting?

Sprwt Accounting is a suite of tools that help you with bookkeeping and accounting processes. With Sprwt's partnership with Plain you will...

What is the Menu Breakdown Report

How to Use the Menu Breakdown Report The Menu Breakdown Report gives you a complete cost analysis of every meal on your...

What's the difference between pausing, cancelling, and skipping a delivery.

With Sprwt both you and your customers have several options to control and manage the status of a subscription, renewal periods, and...

Which Location Do I Need?

Do you feel like your business is ready to start expanding to multiple locations? Adding a new location can be an exciting...

Which Plan is Right for Me?

Which Plan is Right for Me? With features from FedEx Shipping to Retail POS to Delivery Bag Tracking to Loyalty Programs, we...

Why can't my customers select any meals on a subscription

This is the most common question we are asked and we pin-pointed the answer to 3 Error Categories. We recommend you go...

Why was a checkout with meals $0 or $2

In Sprwt, subscriptions are setup as two independent components. The first is the creation of a plan and the latter is the...