Feedback

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1
Open Improvement

Skipping & pausing confusion

I have had a LOT of feedback from clients explaining how confusing the skipping versus pausing is. I think there need to be clearer explanations on the client facing side regarding when it is best to skip versus pause. Several clients who also "skip delivery" multiple weeks in a row end up being charged for weeks they do not receive food, resulting in me having to refund money. With the amount of features this platform has, this should be a simple thing to resolve for our clients.
A Anonymous · 18 hours ago ·
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